I also agree with you on tech support. It would seem at this point they do not plan to have in-game tech support and their forums are getting spammed to hell to show any tech support there. However, I did email their support and got a response back in two days. Sadly, it was a copy paste response. Now selling adverts in game and points to buy stuff is just fine but I do agree with you there should be NO tariff when using RTW points, only $.
Now what I don't agree with you on is:
While the servers are craptastic and I have a driving delay of about half to a full second no matter what my ping is, I am having no problems with my crosshair or registering shots. Hearing about shooting outside your bloom is a first for me. And as far as registering shots have you opened up the proper ports? While driving delay is because of their crappy servers, shooting is client side so shots not registering could be because of dropped packets. And sadly, however, repeated missions of 10 or so things to do are what I expected this game to be.everything happens a second after you tell it to, your bullets hit things nowhere near where your crosshair, when you do hit an enemy it doesn't register, your steering is either all-or-nothing, with horrible weight coefficients, and mission content is limited to about the same 10 things repeated over and over.